What Our Customers Are Saying

JP’s works with a wide variety of people. We like to think that we are gaining partners in the community as we work to help solve their plumbing and HVAC problems. And while we also like to think we’re the best around at this, you don’t have to take our word for it. See what our customers are saying!

Unselfish Act of Kindness

On behalf of the staff, Board of Directors and students at Crossroads Christian School, we want to thank you for installing a hot water heater to supply warm water for the student's restrooms. I can't tell you how much the students have benefitted from the warm water already. Than you so much for you unselfish act of kindness. May you be blessed by your giving and your time and talents.

- Ann W.

They are good people

My neighbors recommended them. They were on-time, stuck to price, and did a good job. It was cold the day the day they came out, but they came out quickly. They are good people.

- David B.

I trust them in my home

I was really pleased with them. They fixed the immediate problem. The fuse went out again and they came out for free. They actually left me a bunch of fuses since it was found that a mouse that was probably causing the problem so I could change out the fuse. They even taught me how to change the fuses. That was really incredible! It wasn't there fault at all that they had to come back out and could have charged me again. It actually has not happened again. I really trust them to diagnose and fix the problem.

 They have also done little thoughtful things. For example, they put a little mark on the furnace about which way the air flows so I would know which way to put the filter in as it wasn't very obvious. They have also done regular maintenance for me. They are efficient and nice and I trust them in my home.

- Rick S.

Overall A

Quickly and satisfactorily

They have always been very professional and resolved my plumbing problems quickly and satisfactorily. I would not hesitate to call on them again when the need arises.

- William B.

Overall A

Very well done

It turned out wonderful! They come out when we call them. The quality of their work is very well done.

- Marilyn S.

Overall A

explained everything

He did really well. He came out and explained everything but we talked to several companies and we chose a different company.

- Nancy S.

Overall A

They were quick

The work turned out well. The service was good and they were quick. They came when they said they were coming and they were on time. The job took them about half the day, as it was not an easy job. The price was very reasonable for the work.

- Beverly G.

Overall A

Did a good job

They came when I called them, they were on time, and they did a good job. However, they charge a fee to come out for estimates.

- Anne K.

Overall B

Service was Excellent

Their service was excellent. They have always been on time, stayed on budget, and finish on time. We have used them several times throughout the years. Their pricing is always fair.

- David T.

Overall A

Recommend them highly to anyone!

They installed a new furnace. I am enjoying the new furnace under my house. It's great! I have every compliment for this company! They have been just super. On the last day they were here, more workers came to make sure everything was perfect. The office crew was friendly, very understanding of any problems you have, and they deserve a A rating! I would recommend them highly to anyone.

- Sarah G.

Overall A

They are a good company.

The scheduling was great. They are a good company. They did nice work and I haven't had any problems with it. I worked with Tommy. He was very nice, cordial, friendly, on time, reasonable, and he was excellent!

- Caroline W.

Overall A

Leave us with Peace of Mind

We are always very pleased with their work. We have had other emergency calls to them & they are always very quick to respond, very thorough, and leave us with a peace of mind that the problem is solved. Over the years, they have a installed a new heating & air conditioning system & a new hot water tank in our kitchen, which provides instant hot water to the kitchen sink. We highly recommend JPs for all your heating, air, plumbing, & water leak issues.

- Pat M.

Overall A

End of Problem

Heat pump was tripping circuit breaker.  Another company replaced the circuit breaker.  It still continued to trip.  JP,came out and discovered we needed a higher amperage breaker and put one in. End of Problem.

- Elizabeth C.

Overall A

Thanks to everyone…

Thanks to everyone there at JP's for you assistance with our heat pump problem. Since you made the repairs the temperature is pretty much consistent throughout the house. Thanks again for your kind and informative service.

- Steve W.

Quite a difference.

You guys fixed my water heater great....now it costs me less for electric and water. Quite a difference. THANKS!

- E.t. Immesberger

A+ Rating

Knowledgeable, straightforward, and professional

Bill's manner was knowledgeable, straightforward and professional and he gave us the information needed to make an informed decision. I would highly recommend JP's Plumbing and heating.

- Gloria C.

Overall A

I am a very happy client

I would definitely use this company again.  Tommy was professional and friendly.  I am a very happy client.

- Mary N.

Overall A

Prompt Response

Prompt response, quick resolution, reasonable price.

- Rodney M.

Overall A

Thank you JP’s Plumbing!

Excellent experience!  He was very professional, polite and knowledgeable.  Arrived and immediately put on shoe covers, which I really appreciated.  Gave me quotes for other work, which will be done at a later date.  We had a mix up on the time of appointment, but it was not an issue for me.  Thank you JP's Plumbing!

- Brigitte A

Overall A

Gave information needed

We needed a second opinion about a problem we were having with our shower.  We had two estimates from other providers with pretty drastic pricing differences.  Tommy came out and did a thorough inspection to point us in the right direction.  While they do not do tile repair, he gave us the information we needed to move forward.  Would use them again for plumbing issues.

- Clark M.

Overall A

Finished in about 45 minutes

Showed up on time. Got to work right away. He removed the old leaky faucet and old broken soap dispenser. Installed the new faucet and soap dispenser. Cleaned up after the work was done. Gave me tips on how to clean the aerator and best way to fill the soap dispenser. Got rid of the old stuff and was finished in about 45 minutes. 

- David B.

Overall A

Other contractors did not want the job

Most of the other contractors did not want the job because it was not an easy one.  JP's did a very detailed quote to give the best price possible for the job.  So far everything is good with the system.

- Kelly W.

Overall A

Replaced Compressor

They replaced the compressor on the AC. I Believe the price was high because the compressor was replaced by manufacture (under 5 years old).

- Pam P.

Overall B

Thanks for your Help

Just wanted to Thank you for your help a few weeks ago. The Flapper works beautifully!

- April N.

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